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State of Texas
License Number
A-08717

Texas Licensing Agency
Texas Dept of Public Safety Private Security Bureau
PO Box 4087
Austin TX 78773-0001
512-424-7710
 

 

Rob Smith, TPLI, TCI
Agent-in-Charge

Rob Smith is now one of less than three dozen Texas Certified Investigators recognized from over 4,000 investigators licensed by the State of Texas Department of Public Safety – Private Security Bureau. He was formerly the senior criminal investigator for the Richardson, Texas Police Department, where his duties included personal protection of a well-known individual for several months at the direction of the Secret Service Agency of the U.S. Treasury Department during the era following the Kennedy assassination. He completed extensive administrative and operational training schools and seminars provided by the Southwest Law Enforcement Institute at Southern Methodist University, Texas A & M, and the International Association of Chiefs of Police.

Smith is now a Texas Department of Public Safety - PSB approved continuing education instructor and school director-operator with previous experience in both police academy instruction and teaching at the community college level. He is co-owner with his wife Macklyn, and managing agent for Executive Services Investigation Agency located in the Richardson-Plano-North Dallas "Telecom Corridor" with additional offices and a major data resource retrieval center near the cities of Eustace and Log Cabin in the East Texas / Cedar Creek area.

His agency is very "corporate" oriented and employs fifteen agents that specialize in many areas of investigation. Most of the Executive Services agents are trained and state-registered personal protection specialists and can provide coverage for one-on-one bodyguard services or a complete motorcycle escorted motorcade for executives and dignitaries. The commissioned PSB officers under his direction as Agent-in-Charge, have successfully provided Executive Protection for a major energy corporation's national administration headquarters for a period spanning several months during the past 3 years. The scope of his investigative operations and merits of his experienced and trained qualified staff may be reviewed on this web site.

As an active member of the Texas Association of Licensed Investigators and winner of the 2001 TALI President's Award, Rob was appointed Chairman of the Texas Certified Investigator Committee in 2001. He has also served as co-chairman of both the State Media Information Committee and as Chairman of the Vendor Trade Show Committee. He actively exhibits the Texas Certified Investigator vendor booth at all TALI functions as well as other related investigator-oriented conventions and seminars. His responsibility as State Certification Chairman is direct oversight of the Distance Learning Continuing Education program recognized by the TX DPS-PSB Licensing Agency.

Smith has many years of success in marketing experience while serving as Chairman of the Board in Hawaii for the Silver Seal Corp., Royal Rainbow Rent-a-Car Corp., and Travel Services International, Inc. He was President of Air Hawaii and was instrumental in acquiring six other inter-island air-passenger carriers before his company was merged with a larger intra-state airline. He has been an officer and/or director of seven corporations over the past 32 years. Besides his wife Macklyn, a managing division director in their agency, and his family, his passion has always been in the law enforcement and investigative fields.

Macklyn A. Smith, TPLI, TCI
Division Director of "I Spy Division"
(Undercover assignments)

Macklyn Smith, TCI, is not only a proficient investigator, but holds the prestigious internationally and nationally recognized designation of "TCI" in the Texas certification program. She is active in the leadership and training programs of this agency and oversees all database search operations to insure proficiency and compliance with both state and federal regulations regarding privacy and legal access of information researched by the agency on behalf of clients. All "Sub Rosa" (undercover) assignments are under her direct supervision and is frequently a covert operative herself. She is a highly-trained and state-registered Level IV Personal Protection Officer with frequent personal requests for bodyguard assignments.

Macklyn is a French linguist and has served several years as a tutor in the local college community. As director of training of the state-approved agency continuing education investigators' school, she is instrumental in preparing the agents for their undercover assignments in order to accommodate the many high-tech clients in the rapidly developing "Telecom Corridor" of North Dallas, Richardson and Plano.

As the agency handwriting specialist and criminal profiler with many hours of study and experience, Special Agent Smith enjoys a background of previous employment by the legal department of a major Dallas Fortune 500 firm. She has previously been responsible for internal investigations for a chain of Honolulu food and beverage locations, as well as overall security operations with an intra-state FAA Part 135 commuter airline serving the Hawaiian island chain.

As a member of the Texas Association of Licensed Investigators, Macklyn presently serves as 2nd Vice President. She has previously served as Chairman of both the TALI-TCI State Media and Public Relations Committee and the Tradeshow Vendor Committee. Prior to becoming TALI 2nd Vice-President, she was a member of the TALI Financial Review Committee that reports to the Association's President regarding oversight of the state organization's financial activities and position.

Macklyn, an accomplished Criminal Profiler,  is considered by her peers as a true expert and knowledgeable professional in her field. 

Steven S. Smith, TPLI, TCI
Senior Field Operations Coordinator

Steve Smith, TCI, is a Texas-born education major and graduate of Austin College in Sherman. As the agency Senior  Field Operations Coordinator and exceptionally-skilled undercover operative, his level of experience enables him to wear many hats of leadership in multiple areas of agency operations. In 2002 he completed the year-long process as a candidate in the Texas Association of Licensed Investigators' program for achieving the nationally and internationally coveted Texas Certified Investigator designation. His participation in both the state and regional investigative associations regarding continuing education and networking other agents exceeds all others in our agency.

Steve is the agent you want on your side if you have a mystery involving significant financial questions. He is truly the man that can crunch the numbers and account for all the beans. His extraordinary in-depth background in the accounting field, as well as knowledge of both individual and corporate tax filings, brings him very well-prepared into this field as a professional licensed investigator. Steve has been the Financial Manager and Training Coordinator for a 20,000+ member civic organization with a multi-million dollar budget. Agent Smith is also a graduate of the City of Plano Citizens Police Academy and experienced many hours of training in the classroom, both in the patrol division and with criminal investigation personnel. He also sometimes serves as an instructor in that academy training program as well as functioning as a licensed instructor for investigators on state-mandated continuing education that has been approved by the Texas Commission on Private Security.

Even while wearing all these different hats, including that of a father of 2 teenagers--Shea and Stephanie--on the street, when it comes to surveillance, he is absolutely one of the very best. His uncanny street-smarts invariably results in achieving successful multi-agent mobile vehicle operations, and his proficiency in this area is without equal. As a team leader, his multi-agent surveillance teams enjoy an incredible rate of success. His teaching ability in the classroom is without question "top notch," and his vast knowledge of the profession commands the greatest respect of his peers and subordinates. He also is a very key member of our "A Team of Personal Protection" where he frequently employs his skills of Dignitary and Executive protection and counter-surveillance techniques. He excels in achieving an extremely high percentage of success on all investigations and assignments in which he participates while maintaining his position of responsibility as full-time Financial Manager of the civic organization for which he has served from near its inception, originally as a volunteer.

Steve's expertise and superiority is second to no one in the management and direction of field operations--whether it be surveillance (including multiple-unit coordination), an undercover covert venture, or team leadership and guidance in a critical dignitary protection operation. 

Paul D. Smith, TPLI, SVDS
Surveillance Visual Documentation Specialist

Paul Smith, VDS, was a Texas TCLEOSE certified Police Officer with a metroplex area department and has an extensive background in law enforcement. Special Agent Smith brings his excellent skills in evidence recognition-detection, collection, preservation and presentation to our continuing education program and is in a position to speak with great authority as he serves as the forensic evidence agent for this agency. Paul is very active in all phases of our investigations and particularly regarding criminal matters where investigations require a thorough knowledge of both the Texas Penal Code and the Code of Criminal Procedure, especially as it pertains to admissibility of physical evidence. As a criminal justice graduate at the Dallas County Community College and the state-sponsored Police Academy conducted in Austin at the University of Texas, he has benefited from the many educational seminars and training programs provided by the Texas University system and the Texas Department of Public Safety. He over several years progressed through the ranks of his department and gained a supervisory position after an early beginning as a department radio dispatcher while attending DCCC in his early years of law enforcement. Since leaving the police department and devoting more of his investigative efforts to this agency, Paul has assumed the leadership roll as our Surveillance Visual Document Specialist. He has gained valuable recognition as one of the premier surveillance photo and videographers, particularly on child custody and other civil litigation inquiries. Since early 2002, his recent bride Denice Smith, TPLI and key surveillance specialist has trained to follow in his "footsteps" and will soon earn the agency designation of Surveillance Video Documentation Specialist (SVDS). Agent Smith is an essential member of our "Personal Protection A-Team" and utilizes his expertise in providing an essential element in that strategic area. His teaching skills are excellent and certainly an asset to our school and organization. He will enter the TCI program this year as a candidate to become a Texas Certified Investigator in addition to his credits achieved as a former TECLEOSE Officer.

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Last updated Friday, April 03, 2009
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